Contact
Email us
Our inbox is monitored 24/7. Real replies from a real person, not a ticket queue.
What to include
If your question is about an existing order, include your order number — or just the name and email address you ordered with, which is enough for us to look it up.
What we can help with
- Where is my order — we will resend your tracking link or chase the carrier ourselves
- Refunds — ninety days, no form, and you do not send the jar back
- Wrong address — email immediately and we will correct it if it has not shipped
- Damaged or incorrect orders — send a photo and we will replace or refund it
- How to take it — dosing, timing, mixing, what to expect and when
- Whether it suits you — including the things that mean it might not
What we cannot help with
We cannot give medical advice. If you are pregnant, breastfeeding, taking prescription medication, or managing a health condition, speak to your doctor before starting any supplement — including ours.
If you are a drug-tested athlete, note that WADA and USADA advise against colostrum because of its naturally occurring IGF-1 content. Check with your governing body rather than with us.